Our vision is a community where a safety net exists for all people, which includes adequate food, shelter, healthcare and employment.

In 2017, we served approximately 4000 households distributing nearly one million pounds of food. After 50 years of neighbors helping neighbors, this year, Fishline will move into a new building. Our new 15,000 square foot facility will include a grocery-store style market for those needing our food bank services on the first floor, and a Comprehensive Services Center (CSC) on the second floor which will bring together the best providers of basic human services under the same roof for the first time in Kitsap County.  Working cooperatively, our new CSC will address client issues at their root, helping clients move out of a need for services and onto stable lives.

Please visit our volunteer page for volunteer opportunities.

Fishline is hiring for the following position: 



HomeShare Intake Specialist

Reports to: Client Services Manager

Time Commitment: Part time, 20 hours/week including some evenings and weekends 

Salary Range: $17-$19/hr

Position Summary: 

The HomeShare Intake Specialist will respond to inquiries from prospective participants and community members, evaluate applicants to determine whether HomeShare is a good fit, make referrals to potential matches, and support participants in setting up and maintaining shared living arrangements. The Intake Specialist will collect and record participant data, track program outcomes and demographic trends, and perform clerical duties as-needed. This position requires excellent communication skills, the ability to collaborate as part of a team, and the ability to provide excellent, respectful service to people from diverse backgrounds.

Primary Roles and Responsibilities: 

  • Respond to inquiries about the HomeShare program with timeliness and knowledge
  • Assist participants in completing program applications
  • Review completed applications for accuracy and thoroughness
  • Conduct in-person interviews with applicants to evaluate their needs and identify issues that may impact their success in a shared living environment
  • Call references listed on applications; initiate background check process
  • Collaborate with other staff members to assess an individual’s housing needs and their appropriateness for the Home Share Program
  • Conduct home visits with potential home providers 
  • Provide guidance to participants on setting up a HomeShare agreement/lease
  • Record application data in database with speed and accuracy
  • Provide match referrals based on needs, preferences, and characteristics of participants
  • Make appropriate referrals to other partner or supportive services, as requested
  • Follow up with HomeShare matches to address concerns and provide support 
  • Generate quarterly reports on program outcomes and demographic trends

Qualifications:

  • Education: High school diploma; AA or BA strongly preferred
  • Minimum 6 months’ experience in social services, customer service
  • Strong interpersonal skills, including mediation and conflict resolution
  • Strong written and verbal communication skills
  • Computer proficiency with Microsoft Office suite 
  • Prior clerical or administrative experience
  • Ability to handle sensitive or confidential information and data
  • The ability to work with people from diverse cultural and socioeconomic backgrounds 
  • Strong working knowledge of local and regional housing issues 

Submit a resume and cover letter by January 17, 2020 to:

Fishline Food Bank & Comprehensive Services

Sandra Allen

Client Services Manager

clientservices@fishlinehelps.org