Title: Market Manager
Reports to: Executive Director
Time Commitment: Full-time 40+ hours/week
Salary Range: $36,000- $40,000 DOE
Job Location: Poulsbo, WA (Remote not possible)
Deadline to apply for this position is September 2, 2020
About Fishline
Fishine Food Bank & Comprehensive Services is a nonprofit organization that has supported the critical needs of our community in North Kitsap County for over 50 years by providing food, emergency services and resources to transform lives. Our vision is a community where a safety net exists for all people, which includes adequate food, shelter, healthcare, and employment. We are a small but mighty staff serving nearly 18,000 of our Kitsap neighbors each year.
Position Summary:
The Market Manager will manage all aspects of the day-to-day operation of our Market (food bank). S/he will manage overall food intake from multiple sources including individual donations, food drives, grocery rescue, Fishline’s on-site garden, commodities, Food Lifeline and Northwest Harvest donations, totaling roughly 100,000 pounds per month. S/he will be responsible for distributing this food in a manner consistent with our policies and procedures as well as our guiding values. It is vital that this person understands the flexibility and adaptability required in this moment. As a primary point of contact for many volunteers, donors, and partners, s/he will serve as a community liaison, maintaining existing relationships and building new ones. S/he will closely collaborate with the Volunteer Coordinator to ensure adequate placement and training of volunteers and will also directly supervise market volunteers. Additionally, the Market Manager serves as a back-up to the Facilities and Operations Manager.
Primary Roles and Responsibilities:
Volunteer Management
- Create a positive culture of teamwork within the Market, empowering volunteers to problem solve but serving as a mediator when needed
- Supervise and delegate tasks to a large and diverse team of Fishline Market volunteers
- Dispatch drivers for daily and weekly grocery rescue pick-ups, food drives, and incidental pick-ups
- Communicate volunteer scheduling needs within the Market to the Volunteer Coordinator
- Collaborate with the Volunteer Coordinator to develop new Market volunteer positions as needed
- Cultivate an awareness of the Market workflow so that volunteers stay busy, but are not overworked
- Ensure adequate training of volunteers in various Market positions, including mentorship of Lead Volunteers and facilitation of volunteer job shadowing
- Update written training materials regularly to reflect current protocols related to food safety as well as overall safety
Market Management
- Create and maintain a well-stocked, friendly, respectful Market environment
- Oversee and assist with daily set-up of drive-up Market (post-COVID-19: daily set-up of free-choice, grocery style market, including using the “Fishbucks” system to manage inventory flow)
- Manage and track inventory, including stock rotation, organization, pacing, and purchasing
- Maintain relationships with grocery rescue partners, including Safeway, Central Market, Trader Joe’s, Salvation Army, and Walmart
- Coordinate with Facilities and Operations Manager to manage Food Lifeline and Northwest Harvest pick-ups and deliveries
- Collaborate with staff and volunteers on Market-related programs, like Food for Thought
- Oversee the commodities, Northwest Harvest Bag, and the No Permanent Address package request processes from start to finish
- Ensure proper weighing and recording of all incoming food donations. Ensure that all individual food donors are thanked in the moment and offered a receipt
- Collaborate with Executive Director to develop a system to manage community-led food drives
- Maintain current food waste diversion channels
- Develop a basic understanding of Fishline’s database, Client Card, as it pertains to the Market
- Serve as a back-up to the Facilities and Operations Manager
Qualifications
Required
- Ability to stay positive, calm, and focused in a fast-paced, unpredictable environment
- Alignment with Fishline’s mission, vision, and values
- Minimum of 3 years’ experience in a supervisory role
- Must be able to perform physical requirements of job, including lifting (40 pounds), stooping, kneeling, and standing for prolonged periods of time
- Ability to communicate effectively, both orally and in writing
- Excellent computer skills
- Desire to employ a growth mindset orientation in order to make mistakes, improvements, and innovations related to the Market
- Desire to work with a diverse community
- Excellent driving record
Preferred
- Bachelor’s Degree
- Forklift certification
- Bilingual or multilingual
- Experience in a food bank environment
How to Apply
Email resume and cover letter to [email protected] or mail or bring application materials to our office at 19705 Viking Ave NW, Poulsbo, WA 98370 by September 2, 2020.