Fishline Food Bank and Comprehensive Services
Compensation Philosophy
January 1, 2022

Fishline Foodbank and Comprehensive Services is the leading provider of food and human services in North Kitsap. It is our continued desire to achieve professional excellence, pursue our mission of providing a safety net for North Kitsap residents, and attract and retain a high-quality workforce. Therefore, Fishline Food Bank and Comprehensive Services is committed to providing a competitive total compensation program that will contribute to our organization being viewed as a preferred employer within its operating areas.

To achieve these goals, Fishline’s mission and core values will guide us to:

  • Believe in the power of possibilities
  • Attract people with passion and keep that fire alive with laughter and positive reinforcement to create a work place where amazing things can happen
  • Embrace the following ideals:
    • Focus on performance
    • Be effective stewards
    • Drive efficiency, effectiveness, and quality
    • Be equitable and responsive
    • Value employees
    • Be client focused and easy to do business with
    • Be a rewarding place to work

Recognition Awards

We value the contributions of employees and are committed to recognizing exceptional achievements that go beyond the normal course of an employee’s job duties. Recognition awards may take many forms: a one-time cash awards, gift cards, public thanks and accolades, and other non-cash rewards.

Benefits

An important component in any compensation package is the benefit program. We strive to promote a competitive, yet financially sustainable benefit program in support of our employees.

Value Proposition

Fishline makes a tremendous impact and has an outstanding reputation in the community.

We care about our people and understand that everyone has strengths and weaknesses. At Fishline, employees are encouraged to play to their strengths, develop their creativity, and learn new skills. Our culture empowers each person to work collaboratively with other staff members in service of our mission and vision.

Fishline is currently hiring for a Market Assistant, Market Lead, Customer Sales Associate at Second Season Thrift Store and Client Services Manager

Please visit our volunteer page for volunteer opportunities.


Title: Market Assistant
Reports: Market and Facilities Manager and the Food Bank Warehouse Assistant
Time Commitment: 1FTE 40 hours per week
Compensation: DOE
Temp Status: Non-Exempt
Job Location: Poulsbo, WA

To apply for this position, visit our job listing on Indeed here.

Position Summary:

The Market Lead will assist the Fishline Market and Facilities Manager (MFM) & the Food Bank Warehouse Assistant in performing all the daily operations related to the food bank/warehouse.

Primary Roles and Responsibilities:

· Produce gleaning

· Training volunteers

· Check in shoppers

· Check out shoppers

· Recording, weighing, sorting, stocking, and display of grocery rescue, incoming food drives, Northwest Harvest, Food Lifeline, Commodities, and individual donations.

· Assist with overseeing all health and safety protocols followed in the Market

· Assist drivers for daily and weekly grocery rescue pick-ups, home deliveries food drives, and incidental pick-ups

· Act as a backup driver when necessary

Operate Forklift, sorting and organizing pallets. Willing to train if necessary.

· Create and maintain a well-stocked, friendly, respectful Market environment

· Assist with tracking inventory, including stock rotation, organization, pacing, and purchasing.

· Ensure that all individual food donors are thanked and offered a receipt

· Other duties as assigned

Competencies

· Uphold Fishline’s Culture of Respect by being a respectful, informed, welcoming liaison between clients, volunteers, staff, and donor/community of shared partners.

  • Create a positive culture of teamwork within the Market, empowering volunteers to problem solve and serving as a mediator when needed
  • Able to stay positive, calm, and focused in a fast-paced, unpredictable environment
  • Must be able to work with and motivate volunteers of all ages, personalities, and special needs
  • Excellent customer service skills
  • Alignment with Fishline’s mission, vision, and values
  • Desire to work with a diverse community
  • Excellent driving record
  • Clean background check

Physical Requirements:

  • Must be able to perform physical requirements of job, including lifting (50lbs), stooping, kneeling, and standing for prolonged periods of time

Hours

  • 40 hours per week

Preferred

  • High School Diploma
  • Forklift experience.
  • Bilingual or multilingual
  • Experience in a food bank environment
  • Food Handlers Certification
  • Experience driving a box truck

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location


Title: Market Lead

Reports: Market and Facilities Manager and the Food Bank Warehouse Assistant

Time Commitment: 1FTE 40 hours per week

Compensation: DOE

Temp Status: Non-Exempt

Job Location: Poulsbo, WA

To apply: Submit a resume here.

Position Summary:

The Market Lead will assist the Fishline Market and Facilities Manager (MFM) & the Food Bank Warehouse Assistant in performing all the daily operations related to the food bank/warehouse.

Primary Roles and Responsibilities:

· Produce gleaning

· Training volunteers

· Check in shoppers

· Check out shoppers

· Recording, weighing, sorting, stocking, and display of grocery rescue, incoming food drives, Northwest Harvest, Food Lifeline, Commodities, and individual donations.

· Assist with overseeing all health and safety protocols followed in the Market

· Assist drivers for daily and weekly grocery rescue pick-ups, home deliveries food drives, and incidental pick-ups

· Act as a backup driver when necessary

Operate Forklift, sorting and organizing pallets. Willing to train if necessary.

· Create and maintain a well-stocked, friendly, respectful Market environment

· Assist with tracking inventory, including stock rotation, organization, pacing, and purchasing.

· Ensure that all individual food donors are thanked and offered a receipt

· Other duties as assigned

Competencies

· Uphold Fishline’s Culture of Respect by being a respectful, informed, welcoming liaison between clients, volunteers, staff, and donor/community of shared partners.

  • Create a positive culture of teamwork within the Market, empowering volunteers to problem solve and serving as a mediator when needed
  • Able to stay positive, calm, and focused in a fast-paced, unpredictable environment
  • Must be able to work with and motivate volunteers of all ages, personalities, and special needs
  • Excellent customer service skills
  • Alignment with Fishline’s mission, vision, and values
  • Desire to work with a diverse community
  • Excellent driving record
  • Clean background check

Physical Requirements:

  • Must be able to perform physical requirements of job, including lifting (50lbs), stooping, kneeling, and standing for prolonged periods of time

Hours

  • 40 hours per week

Preferred

  • High School Diploma
  • Forklift experience.
  • Bilingual or multilingual
  • Experience in a food bank environment
  • Food Handlers Certification
  • Experience driving a box truck

Benefits:

  • Dental Insurance
  • Vision Insurance
  • Monthly Stipend for health insurance of $300 a month.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location


Title: Customer Sales Associate
To apply: Submit a resume on Indeed here and take the assessments provided

Do you love greeting customers and providing them with a great shopping experience? Then Second Season Thrift store has the perfect job for you!

About Second Season:

Second Season is a thrift store that offers a second life to houseware, toys, and clothing donated by community members. Located in Poulsbo, Washington, proceeds from the retail store are used to offset overhead costs for Fishline Food Bank and Comprehensive Services. Fishline is a hub that provides food, and access to resources to improve the health and well-being of its community members.

Position Summary:

The Customer Sales Associate will work directly with General Manager and Assistant Manager to support our store as we provide products at great value to the North Kitsap community. The ideal candidate will have one year of retail experience, be looking to hone their customer service skills, and thrive in an unpredictable fast-paced work environment.

Core Competencies:

  • Able to work independently and as a productive team member
  • Able to operate a cash register
  • Possess general math skills to allow for cash accounting
  • Possess strong verbal communication skills to allow for the proper interaction with customers
  • Able to lift/move materials up to 50 pounds
  • Basic computer skills
  • Be reliable
  • Able to problem solve
  • Must be willing to work weekends as needed

Responsibilities:

  • Provide exceptional customer service, while maintaining a pleasant, friendly, cooperative attitude with customers, co-workers, supervisors, and volunteers.
  • Multitask on cashier, sales, and merchandising responsibilities
  • Respond quickly to customer requests and concerns
  • Maintains security of all cash
  • Receives donations
  • Adheres to our mutual culture of respect
  • Perform other duties as assigned

Benefits:

  • Dental insurance
  • Employee assistance program
  • Paid Time Off
  • Vision Insurance
  • Health Stipend

Work must be completed at Second Season Thrift Store; work from home opportunities are not available with this position.

Fishline Food Bank and Comprehensive Services is an Equal Opportunity Employer.

All employees are required to be fully vaccinated. An offer of employment is contingent upon successfully passing a background check.

Job Type: Full-time

Pay: From $15.25 per hour


Title: Social Services Manager

Reports to: Executive Director

Time Commitment: 40 hours/week

Salary Range: $59,000-$64,000

Benefits Eligible: Eligible for paid vacation, sick leave and a monthly health care allowance

Job Location: Poulsbo, WA

FLSA Status: Exempt

Position Summary:

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a position with Fishline Food Bank and Comprehensive Services.

This position supervises four employees plus volunteers and also serves as Fishline’s liaison to the partner agencies in our CSC and other outside human service organizations. Oversees all non-food related programs such as birthday and Christmas presents for children, the shower program, firewood, outdoor provisions for unhoused clients, and the free clothing closet. The ideal candidate is passionate about helping vulnerable neighbors, has a keen attention for detail, possesses excellent oral and written communication skills, is innovative, and a creative problem-solver who is committed to process improvement.

Primary Roles and Responsibilities:

  • Manages the client services team consisting of two Case Managers, Front Desk Receptionist, and Client Services Assistant. and volunteers on the team
  • Acts as staff liaison for other onsite providers who occupy other Fishline space, regarding ongoing needs
  • Attends and participates in community meetings and maintains collaborative working relationships with other community providers and stakeholders
  • Implements performance evaluations and assists leadership in filling open positions within the client services team
  • Creates a department plan each year that identifies key goals and client assistance policies
  • Writes monthly/annual reports and assists with writing grant proposals
  • Assists the team in tracking, collecting, and compiling data
  • Determines program effectiveness and gaps in services by trends analysis, surveys, registration information and outcomes.
  • Collaborates with the volunteer manager to recruit and maintain volunteers at Fishline.
  • Attends trainings and workshops for continuing education

Qualifications:

  • At least two years of management experience
  • A bachelor’s degree in social services
  • Ability to hold self and others accountable to deadlines
  • Ability to maintain purposeful working relationships with clients, volunteers, local and government agencies and community leaders
  • Proven ability to de-escalate at-risk individuals
  • Experience collaborating with social service agencies throughout Kitsap County, including Washington State Department of Social and Human Services, Kitsap Community Resources, St. Vincent de Paul, Salvation Army, civic organization, and faith-based communities.
  • Ability to develop programs and procedures and improve provision for client assistance
  • Proficient in database management, Microsoft Office, Teams, and Homeless Management Information System software.
  • Ability to work effectively, both independently and as part of a team
  • Stay knowledgeable about latest best practices in social service agencies
  • Demonstrate commitment to supporting low-income and underserved populations
  • Access to reliable transportation for occasional work-related travel
  • Able to lift 30 pounds
  • Able to stand for two hours

Other Requirements:

  • Employees will be required to show proof of vaccination such as their CDC COVID-19 Vaccination Record Card or the vaccination record maintained by their health care provider. Prior approval of a religious or medical accommodation must be obtained prior to anticipated start date
  • Clean driving record with an acceptable Motor Vehicle Report

Preferred Qualifications:

  • Trauma Informed Care
  • Adverse Childhood Experiences
  • Experience in public speaking
  • Bilingual

How to Apply:

Please apply on Indeed here, include a cover letter, and complete the assessments.

Job Type: Full-time

Pay: $59,000.00 – $64,000.00 per year