Fishline strives for an environment of mutual respect and ethical behavior. Creating a safe, positive and supportive experience is our primary goal. We expect every staff member, volunteer, and visitor to be kind and to maintain respect for each other at all times.

We have fun: We make new friends, improve life satisfaction, increase physical health, and learn new skills.

We are a team: We pitch in where help is needed, and we keep each other informed. We are open to new ideas, we listen to feedback and ideas with care and kindness.

We treat each other honorably: We provide a safe space for all, regardless of gender identity, sexual orientation, physical ability, neurodiversity, appearance, ethnicity, nationality, race, age, or religion.

We inspire confidence and enthusiasm: When you maintain a kind, understanding and professional atmosphere, it is an inspiration and example for others.

To protect our Culture of Respect, Fishline will follow these steps if disrespect occurs:

Disruptive behavior

Such as being argumentative, frequent complaining, hiding items from checkout, disrespect of co-workers, etc.

First Occurrence / Verbal warning
Second Occurrence / Written warning
Third Occurrence / Permanent removal of shopping or working privileges

Aggressive behavior

Such as using raised voices, threats, confrontations, refusal to adhere to requests of volunteers or staff.

First Occurrence / Written warning, temporary restrictions
Second Occurrence / Meet with staff before privileges restored
Third Occurrence / Privileges permanently suspended

Please, follow these rules:

• No bartering
• No trading
• No purchase of food for others
• All food must be visible
• No consuming food in the Market