Homeshare Announcement

News

It is with heavy hearts that we announce the suspension of Fishline’s HomeShare program. As we adjust to the new realities of life during COVID, difficult decisions must be made at every level. Although Fishline’s HomeShare program is unable to continue at this time, we are hopeful that shared housing will be an important part of the conversation in Kitsap County going forward.

If you are interested in pursuing shared housing and are open to living in Pierce county, we recommend reaching out to Shared Housing Services in Tacoma.

For those who are interested in seeking shared housing on their own, sharinghousing.com provides guidance and resources for creating successful shared living arrangements.

It has been a privilege to serve our participants, and we are grateful for the support and encouragement of our community.


Youth Volunteers: Fishline Needs You!

Announcements, News

Fishline will be closed in observance of Labor Day

Announcements, News
Graphic stating that Fishline will be closed on Labor Day, 9/7

To all of our valued clients and volunteers,

Fishline will be closing in observance of Labor Day, 9/7/2020, to allow our staff and volunteers time with loved ones. If you are a client with a weekly delivery or pickup time on Mondays, please give us a call at 360-779-5190 for a one-time reschedule of your Monday delivery or pickup.

Have a lovely holiday!

The Fishline Team


Fishline is Hiring: Front Desk Coordinator

Announcements, Employment, News

Title: Front Desk Coordinator
Deadline to apply for this position is September 6, 2020.

Position Summary:

The Front Desk Coordinator is the first point of contact for our Food Bank and Comprehensive Services Center where Fishline and other Providers collaborate to assist people demonstrating a need for crisis intervention and/or financial assistance.  This position requires excellent communication skills, the ability to collaborate as part of a team, and the ability to provide excellent, respectful service to people from diverse backgrounds.

Primary Roles and Responsibilities:

  • Greets incoming visitors, determines reason for the visit, and refers to the appropriate provider for assistance
  • Answers incoming calls and routes calls to the appropriate staff, takes messages in the absence of staff
  • Registers clients for Fishline Services
  • Schedules client services appointments
  • Schedules food pick-up or delivery appointments (temporary service as a result of Covid-19)
  • Assists walk-in clients for emergency services or crisis intervention
  • Provides referrals to other agencies
  • Accepts monetary and in-kind donations and provides receipts to donor
  • Manages the schedule and training for client services volunteers
  • Collaborates with the Volunteer Coordinator regarding volunteer needs
  • Completes clerical tasks and projects as needed
  • Completes opening and closing procedures and maintains resource center in lobby
  • Complies with best practices related to Covid-19 protocol

Qualifications:

  • Associates Degree plus one year of work experience or high school diploma plus two years of work experience
  • Computer skills including Microsoft Word and Excel with the ability to learn new programs
  • Operate Office Equipment
  • Excellent Verbal and Written Communication Skills

Competencies:

  • Strong telephone etiquette and customer service skills
  • Able to effectively address and diffuse challenging and/or difficult situations
  • Able to stay calm in a crisis
  • Able to stay focused in a busy, unpredictable work environment
  • Positive and professional demeanor
  • Knowledge of community resources
  • Maintain healthy boundaries and self-care
  • Complies with Fishline Confidentiality Policy

Physical Requirements:

  • Able to sit, type, and operate office equipment.
  • Able to stand, walk, bend
  • Lift 25 1bs

How to Apply:

Please email cover letter and resume to Sandra Allen at: clientservices@ fishlinehelps.org by September 6, 2020.

OR

Mail to:
Fishline Food Bank & Comprehensive Services
Attn: Sandra Allen
PO Box 1517
Poulsbo, WA 98370


Fishline is Hiring: Market Manager

Employment, News

Title:                                Market Manager
Reports to:                      Executive Director
Time Commitment:        Full-time 40+ hours/week
Salary Range:                  $36,000- $40,000 DOE
Job Location:                  Poulsbo, WA (Remote not possible)
Deadline to apply for this position is September 2, 2020

About Fishline

Fishine Food Bank & Comprehensive Services is a nonprofit organization that has supported the critical needs of our community in North Kitsap County for over 50 years by providing food, emergency services and resources to transform lives. Our vision is a community where a safety net exists for all people, which includes adequate food, shelter, healthcare, and employment. We are a small but mighty staff serving nearly 18,000 of our Kitsap neighbors each year.

Position Summary:

The Market Manager will manage all aspects of the day-to-day operation of our Market (food bank). S/he will manage overall food intake from multiple sources including individual donations, food drives, grocery rescue, Fishline’s on-site garden, commodities, Food Lifeline and Northwest Harvest donations, totaling roughly 100,000 pounds per month. S/he will be responsible for distributing this food in a manner consistent with our policies and procedures as well as our guiding values. It is vital that this person understands the flexibility and adaptability required in this moment. As a primary point of contact for many volunteers, donors, and partners, s/he will serve as a community liaison, maintaining existing relationships and building new ones. S/he will closely collaborate with the Volunteer Coordinator to ensure adequate placement and training of volunteers and will also directly supervise market volunteers. Additionally, the Market Manager serves as a back-up to the Facilities and Operations Manager.

Primary Roles and Responsibilities:

Volunteer Management

  • Create a positive culture of teamwork within the Market, empowering volunteers to problem solve but serving as a mediator when needed
  • Supervise and delegate tasks to a large and diverse team of Fishline Market volunteers
  • Dispatch drivers for daily and weekly grocery rescue pick-ups, food drives, and incidental pick-ups
  • Communicate volunteer scheduling needs within the Market to the Volunteer Coordinator
  • Collaborate with the Volunteer Coordinator to develop new Market volunteer positions as needed
  • Cultivate an awareness of the Market workflow so that volunteers stay busy, but are not overworked
  • Ensure adequate training of volunteers in various Market positions, including mentorship of Lead Volunteers and facilitation of volunteer job shadowing
  • Update written training materials regularly to reflect current protocols related to food safety as well as overall safety

Market Management

  • Create and maintain a well-stocked, friendly, respectful Market environment
  • Oversee and assist with daily set-up of drive-up Market (post-COVID-19: daily set-up of free-choice, grocery style market, including using the “Fishbucks” system to manage inventory flow)
  • Manage and track inventory, including stock rotation, organization, pacing, and purchasing
  • Maintain relationships with grocery rescue partners, including Safeway, Central Market, Trader Joe’s, Salvation Army, and Walmart
  • Coordinate with Facilities and Operations Manager to manage Food Lifeline and Northwest Harvest pick-ups and deliveries
  • Collaborate with staff and volunteers on Market-related programs, like Food for Thought
  • Oversee the commodities, Northwest Harvest Bag, and the No Permanent Address package request processes from start to finish
  • Ensure proper weighing and recording of all incoming food donations. Ensure that all individual food donors are thanked in the moment and offered a receipt
  • Collaborate with Executive Director to develop a system to manage community-led food drives
  • Maintain current food waste diversion channels
  • Develop a basic understanding of Fishline’s database, Client Card, as it pertains to the Market
  • Serve as a back-up to the Facilities and Operations Manager

Qualifications

Required

  • Ability to stay positive, calm, and focused in a fast-paced, unpredictable environment
  • Alignment with Fishline’s mission, vision, and values
  • Minimum of 3 years’ experience in a supervisory role
  • Must be able to perform physical requirements of job, including lifting (40 pounds), stooping, kneeling, and standing for prolonged periods of time
  • Ability to communicate effectively, both orally and in writing
  • Excellent computer skills
  • Desire to employ a growth mindset orientation in order to make mistakes, improvements, and innovations related to the Market
  • Desire to work with a diverse community
  • Excellent driving record

Preferred

  • Bachelor’s Degree
  • Forklift certification
  • Bilingual or multilingual
  • Experience in a food bank environment

How to Apply

Email resume and cover letter to director@fishlinehelps.org or mail or bring application materials to our office at 19705 Viking Ave NW, Poulsbo, WA 98370 by September 2, 2020.